
Click on the ? and you might see a password hint (as we detailed above).īelow the password hint you should see the option to “Restart and show password reset options”. When you start up your Mac and select the user you wish to log in as you should see a ? beside the Enter Password field.

To do this you’ll need the old password (which you have forgotten) so you’ll have to click Create New Keychain. Note that this doesn’t change the password for the Keychain and you will be asked when you log into the account if you want to update the keychain password. You have now changed the password for that account, and you can log into that account using the new password.


Note the process is a little different depending on which version of macOS you are using. Follow these steps to reset your Mac password from another account. If you know (or can find out) the password to another account for the Mac you can use this account to reset your password. Do you share the Mac with another person – some people do, in these days of remote working and hot-desking – and do they have their own account? Is there an administrator who looks after your work Mac? An IT guy (or girl) who might be able to log on? Or do you have a different user account on the Mac that you do know the password to? The only problem here is that if the other user doesn’t have Admin rights on the Mac they will not be able to change the password for you.
